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Syllabus for Communication Skills (BC 206) in Semester II

 Syllabus for Communication Skills (BC 206) in Semester II

Module I: Writing Process and Workplace Communication

• Writing process: Pre-writing, Writing and Post-writing 

• Developing Effective Sentences 

• Letters 

• Agenda 

• Minutes of Meeting

Module II: Reports & Proposals

Reports

• Significance of Reports 

• Types of Reports: Periodic/Routine, Special, Analytical, Informational, Formal, Non-formal 

• Format of Report: Letter, Printed forms, Manuscript 

• Effective use of Visual Aids  

Proposals

• Purpose of Proposals 

• Internal Proposals 

• External Proposals 

• Format of a Proposal

Module III: Digital Literacy & Social Media

• Importance of Digital Literacy 

• Netiquette 

• E-mail 

• Advantages of Social Media  

• Effective ways of using Social Media 

• Professional Blogging 

• Professional Profile on Web

Module IV: Reading Comprehension

• Significance of Reading  

• Gathering ideas and information from a given text  

i. Identify the main claim of the text 

ii. Identify the purpose of the text 

iii. Identify the context of the text  

iv. Evaluating these ideas and information  

• Interpretation of the text

Module V: Communication for Team Building and Leadership

• Definition of Interpersonal Communication  

• Characteristics of Interpersonal Communication 

Working Groups and Teams

• Perceiving others more accurately

• Expressing Emotions Effectively: Minimizing Debilitative Emotions, Maximizing Facilitative Emotions

• Creating Supportive Climates: Evaluation versus Description, Controlling Communication versus Problem Orientation, Strategy versus Spontaneity, Neutrality versus Empathy, Superiority versus Equality, Certainty versus Provisionalism 

• What is Conflict: Expressed Struggle, Interdependence, Perceived Incompatible Goals, Perceived Scarce resources, Inevitability 

• Conflict resolution: Avoidance (Lose–Lose), Accommodation (Lose–Win), Competition (Win–Lose), Compromise, Collaboration (Win–Win), Which Style to Use? 

• Conflict Management in Practice: Steps for the Win–Win Approach

• Personal Skills in Work Groups and Teams 

Leadership in Working Groups and Teams

• Types of Leadership 

• Leadership that supports Diversity and Inclusion  

• Effective Leadership Communication 

• Giving and Receiving Feedback

Module VI: Professional Etiquette

• Power Dressing 

• Telephonic Manners

• Business Salutation Etiquette 

• Cubicle Etiquette  

• Business Card Etiquette  

• Different Cultural Etiquette & Protocol 

< The Projects for Internal Assessment will be assigned early so that we can finish them with good research and presentations>
  •  Market Research - For Management and IT Courses
  • Interviews of Experts/Famous Personalities
  • MOCK INTERVIEWS BY THE STUDENTS
  • Video Documentaries on Historical Places of Uzbekistan
  • Voice-Over/Dubbing Assigned Cartoon/Short Videos
  • Writing Short Stories and Recording their Narration in Audio
  • PowerPoint/CANVA-based Presentations
  • Using ChatGPT - Research Analysis Assignments
  • Comic Books Translation and Graphic Design Work
  • Quotations/Prompt Images > Explanations and Interpretations
  • Classroom Debates and Group Discussions
  • Event Management - ONE EVENT to be Organised by a Group of 10 Students (Everything by them)
  • Optional: If A Student wishes to teach a topic/special aspect to IFS as a Peer Educator/Presenter
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