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Semester 2 - Small Talk for ETSLP and Communication Skills Students

Small Talk

• Small Talk is a conversation which is polite and respectful. It is done to break the awkward and uncomfortable silence.
• It is part of our Interpersonal Skills.
• Small Talk is done for the sake of doing it only. It just connects people.
People will love to talk to you if you are:
• Polite
• Respectful
• Aware
• Good Listener
• Mutual - Reciprocal 
• Helpful


What CARE or Caution do we need when we talk to STRANGERS?
1. Do not open up fast to share personal information
2. Do not ask about salary or money they earn
3. Do not ask about personal life – life marriage or relationships
4. Do not talk about appearance
5. Do not force your ideas on the other person
6. Prefer uncontroversial topics in the talk
7. Be careful about a compliment.
Small Talk makes you earn - Good relationships at the workplace.

Rules for Small Talk:
1. Be Polite and Respectful
2. Do not ask uncomfortable questions
3. Avoid any controversial topic
4. Do not be over-enthusiastic 
5. Avoid questions on age, religion, appearance etc.
6. Have Good General Awareness
7. Prefer to Remember Names
8. Don’t hesitate, DO NOT make a Single Word response, or don’t hold back 
9. Make proper introductions
10. Avoid interrupting
11. Defuse unpleasant situations – Learn to switch the topic in a swift manner

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